Cancellation policy

1. If a registrant is unable to attend an event for any reason, his/her registration can be transferred to someone else from the same organization, subject to the organizer’s approval.

2. Where the registrant is unable to attend, and is not in a position to transfer his/her place to another person, then the following refund arrangements apply:

a. Registrations cancelled more than 60 days before the event: 75% refund of registration fees.

b. Registrations cancelled less than 60 but more than 30 days before the event: 50% refund of the registration fees.

c. Registrations cancelled less than 30 days before the event: not eligible for refund.

3. Participants who are obliged to cancel because of a failed visa application will be refunded the registration fees paid, after deduction of the €50.00 administration charge per participant registered. Notification must be received by us in writing (email or fax) not later than 10 (ten) working days before the conference starts* for refunds to be eligible. Cancellations received after this cut-off time will not be eligible for refund. *Saturday and Sunday do not count as working days.

Refunds will be made in the following ways:

a. For payments received by credit or debit cards, the same credit/debit card will be refunded (within 2 months of the payment only).

b. For all other payments, a bank transfer will be made to the payee named on the account.

Please note: for payments received from outside France by bank transfer, the refund will be made by bank transfer – all bank charges payable by the recipient.